Intouch can help the NHS to increase productivity and improve the quality of services through innovative use of communications technology.

 

Meet the Team – a highly experienced crew

Here are some of the key team members who are here to help you at Intouch with Health.

steveburtonSteve Burton, Chairman. Steve has over 25 years experience in business having co-founded two venture capital companies and two industrial companies. He was Managing Director of Rolls-Royce subsidiary Stresswave Technology which he acquired in a management buyout. Steve is a Fellow of the Institution of Mechanical Engineers and is experienced in all aspects of building innovative companies, particularly the process of turning new technology into valuable products and services.

paulblackburnI’m Paul Blackburn, CEO and co-founder of Intouch. As well as assisting my team to deliver what you need, my speciality is in helping clients with their communication strategy and planning, ascertaining their needs, and showing how our products can be deployed to meet their various objectives. My particular speciality is Information Prescriptions.


rohitsethiDr Rohit Sethi is Medical Director and co-founder of the company. Rohit is a practising GP experiencing the challenges of primary care head on every day. He is also a fully trained hospital anaesthetist and so can give the team a broad insight into what we can do to help the NHS meet its objectives. Rohit’s speciality is Self Care Education.


gordonlorimerGordon Lorimer is our Sales and Marketing Director, operating out of both our Cirencester (Southern) and Mirfield (Northern) offices. Gordon has tremendous experience in the areas of Self Service technology and the implementation of large and smaller scale IT solutions in healthcare. His passion is for excellent account management, including working with our clients to ensure best usage of our products by their stakeholders. His speciality is Patient Check-In systems.

sarahbiggsSarah Biggs is Intouch’s Development Director with special responsibility for marketing. Having worked previously in the pharmaceutical industry, Sarah is particularly involved in meeting clients and potential clients in order to thoroughly understand their needs so as to inform Intouch’s product development programme. In her marketing role, Sarah ensures amongst other things that we are exhibiting at the right conferences and taking the platform whenever we can to speak about key aspects of patient information, education and feedback. Her speciality is Patient Surveys.

Sue Bunn heads up Intouch’s new division developing Sexual Healthcare Support Software and has many years experience of working with healthcare providers and commissioners to devise IT systems which are fit for purpose.

Debra Powiesnik is our Business Development Manager. With a background in business consultancy, sales and training experience with major pharmaceutical companies and osteopathic medicine, she is passionate about developing innovative partnerships with those working at every level of our NHS client organisations. Debra has a special interest in neuro-linguistic-programming – look out Paul McKenna! In her day job, her speciality is advanced website development.

Shirley Birkbeck is responsible for Customer Services. With several years experience working with Intouch’s clients, Shirley has much to contribute in providing support and after care. Her mission is to ensure a high level of customer satisfaction! Her speciality is touch-screen kiosks.

Paul Backwell is Intouch with Health’s head of technology and has access to 17 highly talented developers with Microsoft Gold Level certification. His technical project managers are fully Prince2 and Agile trained, including a SCRUM manager trained by one of the creators of SCRUM, Jeff Sutherland. He is expert in the application of the latest generation of Content Management Systems (CMS) and Web 2.0 solutions to meet health service needs.

Janet Smith is Intouch’s IT Manager and a systems analyst by background. Her main role is to define and manage the work of the technical team in building and maintaining Intouch’s various products, including patient surveys and patient check-in, and in setting them up and customising them for the company’s many clients.

Laura Entwistle is our IT Executive and she is involved in a wide variety of IT tasks including the customisation of Intouch’s different products for new clients. Laura has been at the heart of innovative projects, such as the translation of Intouch’s Staywell self care education programmes into a range of Asian languages.