“FAST” real-time patient surveys
In the drive to increase the quality of the patient experience it is crucial that providers know where they are doing well and what could be improved. Intouch’s “FAST” patient survey system is just the tool organisations need to achieve this. FAST stands for Flexible Accessible Simple & Timely.Our system is an easy-to-use, web-based programme, which allows patients to give their feedback at the time and the place of their health care event.
Patient surveys with a wide range of features and benefits
We work with our clients to help them generate the feedback they need to deliver quality everyday.- Real Time Results available immediately
- Freedom for the client to add, remove, or change questions at any time
- Unlimited number of questions
- Quality Commission questions already uploaded if required
- A variety of data capture options
- Portable collection devices – on line and off line
- Touch Screen kiosks as Feedback Collection Points
- Clear and simple outcome reports at the touch of a button
- Research support
- Results by site, ward, department or service
- Multiple response and open text questions facilitated
- Set up support and advice.
Latest News
- Mid Yorkshire Hospitals selects Blue Prism and Intouch for new technology to improve patient care and experience
A large acute hospital Trust in Yorkshire has recently worked with Blue Prism and Intouch to put in place innovative new patient systems which are improving patient care and experience.
- 'FAST' real-time patient surveys helping to improve the patient experience.
Western Cheshire Primary Care Trust and Cheshire and Wirral Partnership NHS Foundation Trust have recently implemented a number of Intouch's 'FAST' real-time patient surveys to help to improve the patient experience.
- Installation of self service kiosks for patient check-in at Birmingham’s new flagship hospital
Intouch with Health’s strategic agreement with University Hospitals Birmingham NHS Foundation Trust (UHB) is progressing well.
