Product Evaluation
Intouch is always keen to demonstrate the effectiveness of its products and to work with clients to produce evidence of success. We can advise our clients on methods of product evaluation and often provide some of the performance measurement tools to support this task. For example, we can append our “FAST” patient survey system to a product like “Staywell”, our self care education programme, in order to gain immediate feedback on satisfaction levels amongst users of the programme. It should also be noted that many of Intouch’s products provide usage data and analysis which in themselves support the evaluation process.
Latest News
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Self Service First for UCLH
15 August 2011 10:21 University College London Hospitals NHS Foundation Trust embraces self service technology to improve patient experience and streamline financial efficiencies in outpatients’ department....
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New Care Planning System to launch in Oxfordshire and Gloucestershire
10 February 2011 11:07 NHS Oxfordshire and NHS Gloucestershire have both commissioned Intouch’s innovative online system to support Care Planning – “MyCarePlan”. ...
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Self Service check-in optimising the patient experience in a further 3 hospital trusts
25 January 2011 14:48 Following recent news of a trust-wide implementation of self-service kiosks at Mid Yorkshire Hospitals NHS Trust; a further three trusts are today announcing plans to embrace the interactive technology as a means of improving patient experience, streamlining efficiencies and reducing cost. ...
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