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• Your Healthcare Issues
  • QUIPP and other key healthcare challenges
  • Reducing Unscheduled Hospital Admissions
    • Reducing Crisis Care amongst Older Patients
    • Establishing Self Care Education for many more LTC patients
    • Improving Medication Concordance and reducing wastage
  • Modernising the patient check-in process
  • Self care education and information prescriptions for care plans
  • Achieving a truly effective Sexual Health IT System
  • Establishing Information Prescriptions
    • Encouraging more appropriate use of health services
  • Real-time Patient Survey data to monitor satisfaction levels
  • Self Service in healthcare to improve productivity and accessibility
    • Touch screen kiosks for more accessible information
    • Improving your organisation’s website and use of internet-based Communications
• Our Products
  • “Staywell” self care education programmes
    • Long Term Conditions covered by the Staywell Self Care Education Programme
    • Self care education with a range of deployment options
  • “FAST” real-time patient surveys
  • "into..." patient check-in system for reduced DNAs
    • into... Kiosk-Based Check-In
    • into... Pre-assessment Questionnaires
    • into... Wayfinding
    • into... Patient Calling
    • into... Online Check-In
    • into... Management System
    • into... System Integration
    • into... Patient Check-Out
  • “INFORM” sexual health system
  • “info2you” information prescription system
  • “InfoManager” information management system
  • “PHIS” Public Health Information Service
  • “Going Strong” falls prevention education software
  • “Self-Serv” PC tablets, touch screens and kiosks
  • “WebWise” bespoke web development work
  • "HealthChecker" lifestyle assessment & health education tool
• Support Services
  • Strategy and Planning
  • Product Evaluation
  • Content Collation
  • Translation
• Case Studies
  • Aberdeenshire Staywell - Reducing hospital admissions and bed days for patients with long term conditions
  • George Eliot Hospital – a website and information service fit for a Foundation Trust
  • Using touch screen technology to improve services, information access and productivity
  • South Essex Partnership University NHS Foundation Trust: State-of-the-art website design and how to capitalise on it
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Self care education and information prescriptions for care plans

Approximately 15 million patients in the UK have a long term condition. The Department of Health’s directive of January 2009 states that all these patients should, by 2010, receive personalised care plans from their GP. It states that two essential components of these care plans are suitable self care education (which can be provided by Intouch’s Staywell range), and an information prescription (which can be provided by Intouch’s unique Information Prescription System, info2you).

Care Plans supported by touch screen kiosks

An exciting innovation being worked on by Intouch is the use of touch-screen kiosks to support care plans for patients. When increased self care knowledge is a goal agreed between patient and GP, the doctor can direct them to a health kiosk offering Intouch’s Staywell self care education programmes which are designed for multi-media access, including touch screen. When the GP issues an information prescription to a patient, their printed IP slip carries a bar code. The patient simply shows the slip to the kiosk’s bar code reader and, having confirmed their date of birth, they will be shown their prescribed information with the option to print it out from the kiosk’s integral printer.