Intouch has developed the best Sexual Healthcare IT support system in the UK with many innovative features and benefits.

 

PDF | Print | E-mail

Modernising the patient check-in process

uhb_kioskMore and more Hospital Trusts are recognising the inefficiencies of an entirely manual patient check-in process. Staff productivity can be increased and DNAs reduced by the introduction of specially designed software on self-service touch screen kiosks. It also means less queuing and a better service for patients. Intouch’s new into... patient check-in software and hardware package is easy to use, with multi-lingual access and clever use of bar-coded appointment letters to speed up registration and the resulting patient flows.

Reducing DNAs using self service kiosks

Modules can be added to the patient check-in system for checking a patient’s demographic details and that the information held about them – address, phone, mobile number – are correct. This helps to ensure that second appointment letters and SMS appointment reminders do actually get to the patient, thus helping to reduce DNAs. Additional modules provide everything from patient “wayfinding” in large sites, to online check-in, to pre-discharge satisfaction surveys.