Intouch is showing NHS Trusts how self-service technology in healthcare can boost productivity and improve the patient experience.

 

Self Service in healthcare to improve productivity and accessibility

self serviceSelf-Service technology is set to play a crucial role in improving patient access to information and education, and in improving productivity in healthcare. For example, hospital patient check-in will be revolutionised by the introduction of self-service software and hardware, and Intouch stands at the fore-front of this change with its into... patient check-in system. We will also see more and more patients and carers, willing and able to help themselves to the information and self care education they need. Again, Intouch leads the way with its Staywell and Public Health Information (PHIS) services.

Touch screen kiosks are the key to effective self-service

One of the principal means of delivering self service is through touch-screen kiosks and this technology is seeing a re-surgence in all parts of the health arena – hospitals, surgeries, pharmacies, drop-in centres and many other types of site. Intouch’s “Self-Serv” kiosk range provides a whole variety of solutions depending on the required function, space and budget.

Click on the links below to read more about how self service can transform processes like patient check-in, and how patients can help themselves to excellent information resources.
Also read how healthcare organisations can make their own websites more accessible and engaging for patients, carers and the general public, and therefore playing their own role in the advancement of self service. Have a look at our Web-Wise internet services and how we might be able to help you get the best from your website.

Touch screen kiosks for more accessible Information
Improving your organisation’s website and use of Internet-based communications