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If the patient does NOT have a barcoded appointment letter, then a set of three simple questions is asked. These are coupled with the time of the check-in and if all elements lie within the range expected, correctly identify the right person and their appointment on the PAS (Patient Administration System).The first simple question is “are you male or female?”
Latest News
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Self Service First for UCLH
15 August 2011 10:21 University College London Hospitals NHS Foundation Trust embraces self service technology to improve patient experience and streamline financial efficiencies in outpatients’ department....
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New Care Planning System to launch in Oxfordshire and Gloucestershire
10 February 2011 11:07 NHS Oxfordshire and NHS Gloucestershire have both commissioned Intouch’s innovative online system to support Care Planning – “MyCarePlan”. ...
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Self Service check-in optimising the patient experience in a further 3 hospital trusts
25 January 2011 14:48 Following recent news of a trust-wide implementation of self-service kiosks at Mid Yorkshire Hospitals NHS Trust; a further three trusts are today announcing plans to embrace the interactive technology as a means of improving patient experience, streamlining efficiencies and reducing cost. ...
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