The into... system is designed to work in a browser across a network.
This can be a browser running on a kiosk and across a hospital network, or, of course, a browser on a home PC and running across the Internet.
Typically launched from the Trust website or from a web address on the appointment letter, the system follows the flow of the kiosk check-in but referring to “clicking” rather than “pressing”, and not giving a barcode reading option.
Therefore, just as they might do now prior to a flight, patients can check-in at home for their convenience, at the same time increasing organisational efficiency.
Online flight check-in involves:
- Identifying your flight
- Verifying or entering some personal demographic detail
- Answering some pre-flight questions (...do you have any sharps...?)
- Option to print your boarding card
- Customer experience advice is often given here such as parking options.
- Identifying your appointment
- Verifying or entering some personal demographic detail
- Answering some pre-assessment questions (...do you have any metal...?)
- Option to print your appointment letter
- Patient experience advice is often given here such as parking options.
Latest News
- Mid Yorkshire Hospitals selects Blue Prism and Intouch for new technology to improve patient care and experience
A large acute hospital Trust in Yorkshire has recently worked with Blue Prism and Intouch to put in place innovative new patient systems which are improving patient care and experience.
- 'FAST' real-time patient surveys helping to improve the patient experience.
Western Cheshire Primary Care Trust and Cheshire and Wirral Partnership NHS Foundation Trust have recently implemented a number of Intouch's 'FAST' real-time patient surveys to help to improve the patient experience.
- Installation of self service kiosks for patient check-in at Birmingham’s new flagship hospital
Intouch with Health’s strategic agreement with University Hospitals Birmingham NHS Foundation Trust (UHB) is progressing well.
