PDF | Print | E-mail

The into... system is designed to work in a browser across a network.

This can be a browser running on a kiosk and across a hospital network, or, of course, a browser on a home PC and running across the Internet.

Typically launched from the Trust website or from a web address on the appointment letter, the system follows the flow of the kiosk check-in but referring to “clicking” rather than “pressing”, and not giving a barcode reading option.

Therefore, just as they might do now prior to a flight, patients can check-in at home for their convenience, at the same time increasing organisational efficiency.

Online flight check-in involves:

1. Identifying your flight
2. Verifying or entering some personal demographic detail
3. Answering some pre-flight questions (...do you have any sharps...?)
4. Option to print your boarding card
5. Customer experience advice is often given here such as parking options.

Online appointment check-in involves

1. Identifying your appointment
2. Verifying or entering some personal demographic detail
3. Answering some pre-assessment questions (...do you have any metal...?)
4. Option to print your appointment letter
5. Patient experience advice is often given here such as parking options.

The into... management system will show the patient as an online check-in that will have been instructed to simply scan their appointment letter on arrival for a rapid check-in without demographic check or pre-assessment questionnaires, if this has already been done online.