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• About Us
  • Company Background
  • What We Do
  • Meet the Team
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• Your Healthcare Issues
  • QUIPP and other key healthcare challenges
  • Reducing Unscheduled Hospital Admissions
    • Reducing Crisis Care amongst Older Patients
    • Establishing Self Care Education for many more LTC patients
    • Improving Medication Concordance and reducing wastage
  • Modernising the patient check-in process
  • Self care education and information prescriptions for care plans
  • Achieving a truly effective Sexual Health IT System
  • Establishing Information Prescriptions
    • Encouraging more appropriate use of health services
  • Real-time Patient Survey data to monitor satisfaction levels
  • Self Service in healthcare to improve productivity and accessibility
    • Touch screen kiosks for more accessible information
    • Improving your organisation’s website and use of internet-based Communications
• Our Products
  • “Staywell” self care education programmes
    • Long Term Conditions covered by the Staywell Self Care Education Programme
    • Self care education with a range of deployment options
  • “FAST” real-time patient surveys
  • "into..." patient check-in system for reduced DNAs
    • into... Kiosk-Based Check-In
    • into... Pre-assessment Questionnaires
    • into... Wayfinding
    • into... Patient Calling
    • into... Online Check-In
    • into... Management System
    • into... System Integration
    • into... Patient Check-Out
  • “INFORM” sexual health system
  • “info2you” information prescription system
  • “InfoManager” information management system
  • “PHIS” Public Health Information Service
  • “Going Strong” falls prevention education software
  • “Self-Serv” PC tablets, touch screens and kiosks
  • “WebWise” bespoke web development work
  • "HealthChecker" lifestyle assessment & health education tool
• Support Services
  • Strategy and Planning
  • Product Evaluation
  • Content Collation
  • Translation
• Case Studies
  • Aberdeenshire Staywell - Reducing hospital admissions and bed days for patients with long term conditions
  • Birmingham Health Exchange - accessible health promotion for hard to reach groups
  • George Eliot Hospital – a website and information service fit for a Foundation Trust
  • Using touch screen technology to improve services, information access and productivity
  • South Essex Partnership University NHS Foundation Trust: State-of-the-art website design and how to capitalise on it
• Contact Us
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“into...” patient check-in system for reduced DNAs

The into... check-in system from Intouch with Health is designed to improve the patient experience and to increase productivity, particularly for acute and mental health service providers. The benefits delivered include smoother patient flows, reduced pressure on reception staff, and fewer DNAs.

Today we often have a technology savvy patient, used to using the internet (currently in 70% of UK homes) and carrying their mobile phone with its ever increasing functionality. This patient is often time starved, looking for choice and is open to new and improved approaches to things that avoid inconvenience, like queueing.

Today’s patient also wants to give the organisation looking after their health all the information that might give them the very best chance of a successful outcome. This opportunity needs to be provided in a way that is highly accessible, secure and easy to use.

Communication with the healthcare provider should be in the language with which the patient feels most comfortable.

Check-In via touch screen for smooth patient flows

All this is achieved by the into... system which is principally touch screen kiosk-based. Self-service kiosks have shown themselves to be valuable additions to the healthcare environment. When used to check in patients, kiosks increase staff efficiency and decrease patient waiting times by automating routine registration procedures and decreasing paperwork.

Other self service access methods that increase access and which are all available with into..., include ‘Elephant kiosks’, tablet PCs, home Internet PCs, Digital TV and even the Nintendo Wi console.

Healthcare providers can adopt different modules in the into... series as listed below. Please click on any module title to find out more.

into... Kiosk-Based Check-In
into... Pre-assessment Questionnaires
into... Wayfinding
into... Patient Calling
into... Online Check-In
into... Management System
into... System Integration
into... Patient Check-Out